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iOS 14 is released for everyone with a compatible iPhone or iPod Touch. The over-the-air (OTA) update is easy to perform, and the steps are the same. However, some users unable to install the iOS 14 update. To assist, here are multiple possible solutions to fix this issue and help you get the latest iOS on your iPhone.
Some Essential Checks Before You Begin:
- Device compatibility: If your iPhone runs iOS 13, you can update it to iOS 14. This means iPhone SE, 6s, and later. You may check this post to see the full list of all iOS 14 compatible devices.
- Ensure 50+% Battery: Your iPhone must have at least a 50% battery or be plugged into charging before you can install the update.
- Ensure a stable Wi-Fi connection: You can update only via Wi-Fi or computer. Apple does not let you update over cellular data. If you are using a VPN, disable it.
- Free space to download iOS 14: How much space is needed for installation depends on the iPhone model. For example, on iPhone 6s, it requires at least 3.13 GB. Make sure to free up space if you see a message related to storage on the update screen.
- Make a Backup: This will keep your data safe in case of some error.
- Wait for some time or try again later: If this is the very first day of the new iOS release, you might see long wait times on the ‘Update Requested…‘ screen. Similarly, download speed may also be poor.
1. Force Quit the Settings App
To fix the software download issue, let us first force quit the Settings app and try downloading again.
When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date. That includes Safari, Music, Photos, Books, Messages, Mail, Calendar, and FaceTime.
To force quit: On iPhones with Face ID, swipe up from the bottom of the screen and hold. On iPhones with Touch ID, double press the Home button. You are now in the App Switcher. Drag the Settings' app card up to quit it.
- Open Scanning Suite on the PC by double clicking the Mac LaunchPad icon on your desktop or find it in the Start/Programs/Scanning Suite/Mac/LaunchPad. Click the Tool Update Button. The ScanLoader application will open. Click Next to continue and follow the instructions as prompted on the screen.
- Use Mac or PC to Download iOS 14 In case none of the above solutions work for you, please consider updating using a computer. We have a full guide that leads you through each step and shows you how to update iPhone using iTunes or Finder on Windows PC and Mac.
- Get Mac software and updates Download software, security updates, and system updates from Software Update preferences and the App Store on your Mac. Use Software Update preferences on your Mac. Get the latest macOS updates, including the apps that come with macOS, and important security updates.
After a few seconds, open the Settings app, tap on General → Software Update, to download and install iOS 14.
2. Restart Your iPhone
If the above method did not work, the next solution is to restart the iPhone. This involves switching off the device and then turning it ON after a short break.
Use the buttons on your iPhone to power it off. You may also open the Settings app, tap on General, and then tap on Shut Down. Now, drag the slider to the right.
After a minute, switch on your iPhone and try to download the update again. This should take care of things.
Note: In case this does not work, you may give force restart a shot.
3. Fix Frozen iOS 14 Update
Sometimes the update freezes, and you are stuck on a progress bar that does not move! It would help if you double-checked that the device is still connected to a working Wi-Fi or not.
Another solution is to delete the already downloaded incomplete iOS 14 file and reinitiate the process. Our detailed guide on fixing iOS stuck while updating will tell you more and help you tackle this.
4. Use Mac or PC to Download iOS 14
In case none of the above solutions work for you, please consider updating using a computer. We have a full guide that leads you through each step and shows you how to update iPhone using iTunes or Finder on Windows PC and Mac.
Besides, you can also use Recovery Mode to download the latest update. Please make sure to take a backup before proceeding with this method.
5. Factory Reset Your iPhone and Try Updating
At last, when nothing works, it is time to erase everything from the device and then try updating. Though I have mentioned it twice above, I would reinstate that take a backup of your device before you go for the full reset.
Once you reset the iPhone and complete the setup process, try updating it to the latest iOS 14.
Signing Off
This is how you can successfully solve the ‘unable to update' problem. I hope one or a combination of the above solutions did the trick!
In most cases, trying after some time, using a different Wi-Fi network, restarting the Wi-Fi router, or restarting the iPhone solves this menace. If you use a custom DNS, make sure to disable it when you request an iOS 14 update.
READ NEXT:
I have been an Apple user for over seven years now. At iGeeksBlog, I love creating how-tos and troubleshooting guides that help people do more with their iPhone, iPad, Mac, AirPods, and Apple Watch. In my free time, I like to watch stand up comedy videos, tech documentaries, news debates, and political speeches.
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By Gina Barrow, Last updated: December 23, 2019
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'I cannot update my iPhone to the new iOS. There was this error message that said: Apple Software update error occurred while installing update. How can I fix this problem?'
Just when you thought you can now experience the latest iOS features, there was an error occurred and the update wasn't installed. This can be so frustrating especially if you have been anticipating the said version.
There can be many reasons why your iOS software update failed. Sometimes an error code appears that will inform you of the exact issue your device is experiencing and sometimes it can be via Over the Air update failure. It can also be caused by the certain iOS versions like iOS 10.3 or the new iOS 11 bugs.
In this article, we will discuss the reasons why some people receive 'Apple software update error occurred while installing update' and what are the safest ways to fix this issue. This can be applicable to the iOS versions 10.3 to iOS 11 fixes.
Part 1. Understanding the Error Message (Error Assessment)
If you receive the OTA (Over the Air) update and you followed the instructions on how to do so but you received an error message then try to assess first what could have been the cause of this. Apple software update error occurred while installing update can be caused by many possible reasons which can be any of the following below:
- No enough space to accommodate the software
- The update was interrupted
- Unable to reach Apple's servers
- Network strength too weak to complete
Note:
Remember that the software update can at least take 2GB of space on the device so before you attempt to do so, make sure you have enough space allotted for the iOS update. Better to take backups of all the contents and then remove all the unnecessary files on the device to give some space. If in case you don't really have enough space for the new update then try updating the iPhone via iTunes.
Make sure you also have excellent internet connection upon downloading and installing the new update especially for the OTAs. You will receive any of the following messages: 'Unable to Check for Update. An error occurred checking for a software update' and 'Unable to Verify Update. IOS failed verification because you are no longer connected to the Internet.' This is why it is highly recommended that you perform any updates via Wi-Fi and on excellent locations to allow maximum download speed.
Whenever updating via OTA (Over the Air), plug your device to a power source or must have at least more than 50% battery life to fully support the entire update process. Lesser battery life will interrupt the download and can cause delay or incomplete download.
In case you experience any of the above errors, then remove and re-download the iOS again.
- Go to Settings > Tap General > Tap iPhone Storage
- Find the latest iOS update in the list of apps
- Tap the iOS update, then tap Delete Update
- Go to Settings > Tap General > Tap Software Update and download the latest iOS update
Part 2. Basic Troubleshooting for iOS Update Failure
If after doing the above assessment and the iPhone still receives the error 'Apple software update error occurred while installing update' on iOS 10.3 and iOS 11, then you can perform the basic troubleshooting we have compiled below:
Basic Troubleshooting
- Reset the Network Settings
Reset the network settings to make sure you will get optimum network speed by going to Settings > General > Reset > Reset Network Settings. You may do this step prior to the update.
- Reboot iPhone/iPad and Wi-Fi Router
Restart both the iPhone or any iDevice being updated and the wireless router as well.
- Retry the download on off-peak times
Since millions of users are too excited to experience the new iOS version then you will certainly experience some latency or interruptions. It is best to consider updating the iPhone during off-peak times to avoid the network traffic.
Basic Troubleshooting about iOS Installing Update Failure
- Update using iTunes
If the above steps failed then consider updating it manually using iTunes.
Follow these steps:
- Launch iTunes and check for its latest updates
- Connect iPhone to the computer
- Select the device icon on iTunes
- In Summary, click Updates
- Click Download and Update if it is available
- If needed enter the passcode
Update iTunes
Tips：
Before manually updating the iPhone in iTunes, make sure you have taken proper backups of all the files on the handset to avoid any data loss.
- Switching Wi-Fi to Mobile Data
A lot of iOS users reported that they have fixed the Apple software update error occurred while installing update issue by simply switching from a wireless connection to mobile data. No technical explanations available but worth a try.
- Turning Airplane mode on and off
Others also tried turning on the airplane mode when they received the error Apple software update error occurred while installing the update. After that, they powered off the device and after 2 minutes, rebooted the iPhone and turned off the airplane mode and tried the update once more and it worked.
Turn on or off Airplane mode on your iPhone
One of the given solutions above should have fixed the Apple software update error occurred while installing the update, however, if the error still occurs you should consider doing advanced methods. But of course, one cannot just take the risks of other possible iPhone issues if you will do it yourself. We recommend that you use the safest way to resolve Apple software update error occurred while installing the update and that is to use third-party tools. There are a lot of third-party programs that specialize in repairing system problems. These programs are even good for beginners as they provide step by step procedures which are user-friendly an and straightforward. Find out what third-party tool you can rely on to fix Apple software update error occurred while installing update issue.
Part 3. The Safest Way to Fix Apple Software Update Error
The safest way to fix Apple software update error occurred while installing the update is to use FoneDog Toolkit- iOS System Recovery. This software has all the capabilities to resolve any types of system issues like iPhone error codes, update failures, crashing and freezing, white screen, blue, black, and blank screens, other system problems like looping on start, stuck on DFU mode, stuck recovery mode, stuck on Apple logo. This program is trusted by millions of people worldwide because of its security, effectiveness and guaranteed results.
Key Features:
- Fixes any system issues without any data loss
- Fixes any kinds of iPhone or iTunes error codes
- With 4 essential parts: Getting through recovery mode, screen issues, freezing and crashing, Connect to iTunes screen, putting iOS device in DFU mode
Upon using FoneDog Toolkit- iOS System Recovery, the latest iOS version will be downloaded on the iPhone after the system repair. All you need to do now is to download and install the program on your computer (Windows or Mac) and follow the steps below to fix 'Apple Software Update Error':
- Run FoneDog iOS System Recovery and Plug in the iPhone.
- Firmware Download to iPhone Fixed Software Installing Update Error.
- Automatic Repair Apple Software Installing Update Error on iPhone.
Step 1. Run FoneDog iOS System Recovery and Plug in the iPhone
After successful download and install, launch the program until you reach the main screen. Choose 'System Recovery' under 'More Tools' and then connect the iPhone using an original USB cable. Select the right system issue on the right and then click 'Start' to begin the repair.
Launch FoneDog iOS System Recovery and Connect to the iPhone--Step1
Step 2. Firmware Download to iPhone Fixed Software Installing Update Error
The next step is to enter the correct make and model of the iPhone in order for the program to download the right firmware. You may refer at the back of the device for the details or you can go online to verify the necessary information. FoneDog Toolkit- iOS System Recovery will download the latest and compatible iOS version on your iPhone after the recovery. Click 'Download' once you have entered the right details.
Firmware Download to iPhone Fixed Apple Software Installing Update Error--Step2
Unable Download Software Update Mac Os X
Step 3. Automatic Repair Apple Software Installing Update Error on iPhone
FoneDog Toolkit- iOS System Recovery will now begin to scan the system issue that is experienced by your device and it will extract and repair necessary functions to resolve Apple software update error occurred while installing the update. This process will take time in order for the program to fully repair the iPhone. You can see its progress on the screen and once the repair is completed, it will reboot the device normally with the latest iOS version.
Also Read:
Solutions For Software Update Failed When Upgrading to iOS 10.3
Tips on Fixing Bluetooth Connectivity Issues on iOS 10
Download Mac Software On Pc
Automatic Fix Apple Software Installing Update Error on iPhone--Step3
And that's it! You have fully fixed the issue Apple software update error occurred while installing the update using only FoneDog Toolkit- iOS System Recovery. Now you will never have to worry again about any kinds of system issues.
Part 4. Video Guide: How to Fix Apple Software Update Error Occurred While Installing Update
FoneDog Toolkit- iOS System Recovery is the perfect partner when it comes to any ‘Update and Restore' error messages, iTunes error codes, system failures, and more. You can download the free trial version today!
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- Go to Settings > Tap General > Tap iPhone Storage
- Find the latest iOS update in the list of apps
- Tap the iOS update, then tap Delete Update
- Go to Settings > Tap General > Tap Software Update and download the latest iOS update
Part 2. Basic Troubleshooting for iOS Update Failure
If after doing the above assessment and the iPhone still receives the error 'Apple software update error occurred while installing update' on iOS 10.3 and iOS 11, then you can perform the basic troubleshooting we have compiled below:
Basic Troubleshooting
- Reset the Network Settings
Reset the network settings to make sure you will get optimum network speed by going to Settings > General > Reset > Reset Network Settings. You may do this step prior to the update.
- Reboot iPhone/iPad and Wi-Fi Router
Restart both the iPhone or any iDevice being updated and the wireless router as well.
- Retry the download on off-peak times
Since millions of users are too excited to experience the new iOS version then you will certainly experience some latency or interruptions. It is best to consider updating the iPhone during off-peak times to avoid the network traffic.
Basic Troubleshooting about iOS Installing Update Failure
- Update using iTunes
If the above steps failed then consider updating it manually using iTunes.
Follow these steps:
- Launch iTunes and check for its latest updates
- Connect iPhone to the computer
- Select the device icon on iTunes
- In Summary, click Updates
- Click Download and Update if it is available
- If needed enter the passcode
Update iTunes
Tips：
Before manually updating the iPhone in iTunes, make sure you have taken proper backups of all the files on the handset to avoid any data loss.
- Switching Wi-Fi to Mobile Data
A lot of iOS users reported that they have fixed the Apple software update error occurred while installing update issue by simply switching from a wireless connection to mobile data. No technical explanations available but worth a try.
- Turning Airplane mode on and off
Others also tried turning on the airplane mode when they received the error Apple software update error occurred while installing the update. After that, they powered off the device and after 2 minutes, rebooted the iPhone and turned off the airplane mode and tried the update once more and it worked.
Turn on or off Airplane mode on your iPhone
One of the given solutions above should have fixed the Apple software update error occurred while installing the update, however, if the error still occurs you should consider doing advanced methods. But of course, one cannot just take the risks of other possible iPhone issues if you will do it yourself. We recommend that you use the safest way to resolve Apple software update error occurred while installing the update and that is to use third-party tools. There are a lot of third-party programs that specialize in repairing system problems. These programs are even good for beginners as they provide step by step procedures which are user-friendly an and straightforward. Find out what third-party tool you can rely on to fix Apple software update error occurred while installing update issue.
Part 3. The Safest Way to Fix Apple Software Update Error
The safest way to fix Apple software update error occurred while installing the update is to use FoneDog Toolkit- iOS System Recovery. This software has all the capabilities to resolve any types of system issues like iPhone error codes, update failures, crashing and freezing, white screen, blue, black, and blank screens, other system problems like looping on start, stuck on DFU mode, stuck recovery mode, stuck on Apple logo. This program is trusted by millions of people worldwide because of its security, effectiveness and guaranteed results.
Key Features:
- Fixes any system issues without any data loss
- Fixes any kinds of iPhone or iTunes error codes
- With 4 essential parts: Getting through recovery mode, screen issues, freezing and crashing, Connect to iTunes screen, putting iOS device in DFU mode
Upon using FoneDog Toolkit- iOS System Recovery, the latest iOS version will be downloaded on the iPhone after the system repair. All you need to do now is to download and install the program on your computer (Windows or Mac) and follow the steps below to fix 'Apple Software Update Error':
- Run FoneDog iOS System Recovery and Plug in the iPhone.
- Firmware Download to iPhone Fixed Software Installing Update Error.
- Automatic Repair Apple Software Installing Update Error on iPhone.
Step 1. Run FoneDog iOS System Recovery and Plug in the iPhone
After successful download and install, launch the program until you reach the main screen. Choose 'System Recovery' under 'More Tools' and then connect the iPhone using an original USB cable. Select the right system issue on the right and then click 'Start' to begin the repair.
Launch FoneDog iOS System Recovery and Connect to the iPhone--Step1
Step 2. Firmware Download to iPhone Fixed Software Installing Update Error
The next step is to enter the correct make and model of the iPhone in order for the program to download the right firmware. You may refer at the back of the device for the details or you can go online to verify the necessary information. FoneDog Toolkit- iOS System Recovery will download the latest and compatible iOS version on your iPhone after the recovery. Click 'Download' once you have entered the right details.
Firmware Download to iPhone Fixed Apple Software Installing Update Error--Step2
Unable Download Software Update Mac Os X
Step 3. Automatic Repair Apple Software Installing Update Error on iPhone
FoneDog Toolkit- iOS System Recovery will now begin to scan the system issue that is experienced by your device and it will extract and repair necessary functions to resolve Apple software update error occurred while installing the update. This process will take time in order for the program to fully repair the iPhone. You can see its progress on the screen and once the repair is completed, it will reboot the device normally with the latest iOS version.
Also Read:
Solutions For Software Update Failed When Upgrading to iOS 10.3
Tips on Fixing Bluetooth Connectivity Issues on iOS 10
Download Mac Software On Pc
Automatic Fix Apple Software Installing Update Error on iPhone--Step3
And that's it! You have fully fixed the issue Apple software update error occurred while installing the update using only FoneDog Toolkit- iOS System Recovery. Now you will never have to worry again about any kinds of system issues.
Part 4. Video Guide: How to Fix Apple Software Update Error Occurred While Installing Update
FoneDog Toolkit- iOS System Recovery is the perfect partner when it comes to any ‘Update and Restore' error messages, iTunes error codes, system failures, and more. You can download the free trial version today!
Free Mac Updates Downloads
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Download Latest Mac Software
